Delivery and Returns
Standard Delivery - Delivered in 2 to 3 working days (FREE on all UK orders over £50)
Express Delivery - Delivered in 1 to 2 working days
Europe – Delivered in 3 to 5 working days
Australia, New Zealand and Singapore - Delivered in 5 to 7 working days
Rest of the World - Delivered in 5 to 7 working days
Note: Deliveries may be slightly delayed over the busy holiday periods
Return and Exchanges
In the unlikely circumstance you need to return an item to us, Please email us at firstname.lastname@example.org
All items, excluding sale are eligible for a full refund or exchange within 14 days of receipt provided their are in a saleable condition and complete with original packaging. We reserve the right to reject a refund if the item is not in a satisfactory condition i.e soiled, worn or stained.
All sale items are strictly non-refundable however we are happy to exchange within 14 days of receipt.
Please allow up to 7 working days for processing of refunds.
Please note: The item is your responsibility until it reaches us. We advise using a reliable delivery service and the cost of returning the item to us is your responsibility.
Cancelling your order
Orders may be cancelled within 7 working days, Order cancellation requests must be made in writing to email@example.com
If your order has already been processed we will be unable to cancel the order and you will then need to return the item(s) to us. Please refer to the returns and exchanges policy.
House of Modesty